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Terms of Use and Privacy Policy

TERMS OF USE – WONDER SIZE

These Terms of Use aim to clearly and directly explain the rules that organize our relationship with you, who accesses and shops at our Wonder Size Online Store — a brand of Wondersize Company e Confecções LTDA, CNPJ 49.693.383/0001-10, headquartered at Rua SF 024, nº 44, Steffen Urbano, Brusque/SC, ZIP: 88.355-152.

By browsing and shopping on our website www.wondersize.com.br, you agree to these conditions. So, let’s understand everything properly?

IMPORTANT DEFINITIONS 💡

User: you, who access our online store and/or create an account.
Account: your login on our store, where you provide your information and create a password.
Wonder Size Online Store: our website, accessible at www.wondersize.com.br, where you find our products.
Products: our casual and fitness pieces designed for real bodies, especially plus-size ones.

2. HOW OUR STORE WORKS 🛍️

2.1. The Wonder online store was created to provide you with a practical, safe, and special experience, with exclusive offers on products, shipping, and payment.

2.2. To navigate smoothly, make sure you have internet access and use compatible devices (mobile, tablet, or computer).

3. SHOPPING AT WONDER SIZE 💳

3.1. Account:
To make a purchase, you need to register with your real data. Registration is allowed only for individuals over 18 years old. You can also log in using your Google account for convenience.

Your information must always be up to date, and your password must be kept secure. You are responsible for the information you share.

3.2. User Commitment:
If we detect any irregularity in your registration or misuse of the store, we will notify you by email and allow 2 days to resolve it. If the issue persists, we may block your access to the store.

3.3. Changes to Registration Rules:
Wonder may, at any time, change registration or usage rules without prior notice.

3.4. Shopping Bag:
Products added to your shopping bag are only reserved after checkout. Items labeled “Sold Out” are unavailable. Stock for future exchanges is not guaranteed.

3.5. Sales and Promotions:
Offers, coupons, and discounts are not cumulative, and each campaign has specific rules.

3.6. Prices:
Prices do not include shipping or gift wrapping. These costs are calculated at checkout according to the provided ZIP code.

3.7. Comments:
Offensive comments or those that disrespect our values (such as prejudice, hate speech, or inappropriate content) will be deleted without notice.

4. SECURITY AND PRIVACY 🔐

4.1. Your password is personal and non-transferable. If you believe it has been compromised, change it immediately or contact us at sac@wondersize.com.br.

4.2. All actions performed with your login are your responsibility. Use it wisely! 💜

5. GIFT CARD 🎁

5.1. It can be purchased directly from our website. After payment, you will receive the voucher by email. It is for single use. If there is any remaining balance, email us and we will evaluate issuing a new voucher.

5.2. Cancellations can only be requested by the buyer and must follow our Exchange and Return Policy.

6. PAYMENT 💰

6.1. We accept payments in up to 10 installments without interest, with a minimum of R$50.00 per installment.

6.2. We use secure payment platforms. We do not store your banking or card details.

6.3. Wonder is not responsible for issues with third-party payment services, or for fraud caused by third parties, viruses, or malicious software.

6.4. If your purchase is declined, please contact your bank or card provider directly.

7. SITE AVAILABILITY 🌐

7.1. We do our best to keep the website running, but there may be instabilities due to maintenance or factors beyond our control.

7.2. If any interruption occurs, we’ll resolve it as soon as possible.

7.3. When possible, we’ll notify users of scheduled maintenance.

7.4. You are responsible for accessing our communications (emails or messages). Keep your devices configured to receive them properly.

8. WONDER SIZE’S RESPONSIBILITY ⚠️

We are not responsible for:

  • Problems with your devices caused by normal site use;

  • Hacker attacks, viruses, connection failures, or damages caused by third parties;

  • Improper use of the website or violation of these terms.

9. USER’S RESPONSIBILITY 👤

You agree to:

  • Not access restricted areas without authorization;

  • Not copy, modify, or distribute our systems and content;

  • Not use automated data collection tools;

  • Assume responsibility for damages caused by misuse of the store.

10. INTELLECTUAL PROPERTY 📸

Everything on our website (brand, logo, layout, texts, images, etc.) belongs to Wonder Size. Nothing may be used without our prior written authorization.

11. CUSTOMER SERVICE 🤳

Our customer support is available via WhatsApp at (11) 91041-6969, Monday to Friday, from 8 a.m. to 8 p.m. (except holidays).

12. ACCEPTANCE ✅

By registering or purchasing from our store, you agree to these Terms of Use and our Privacy Policy.
We may update this document whenever necessary.

13. JURISDICTION ⚖️

The Brusque/SC District Court is chosen to resolve any matters related to these Terms.

Last update: July 2025

Privacy Policy

WONDER SIZE – PRIVACY POLICY

We, at Wonder Size, deeply value your trust and are committed to protecting your data.
This Privacy Policy explains, transparently, how we collect, process, and use your information in our digital environment.

For any questions, requests, or information about data processing, contact us through our official channels:

Email: deborah@wondersize.com.br
WhatsApp: +55 (11) 91041-6969 (service available Monday to Friday, from 11 a.m. to 8 p.m., except holidays)

1. DEFINITIONS 📘

User: anyone who accesses or interacts with our website or content.
Account: the act of voluntarily providing your information to interact with our content.
Platform: the website www.wondersize.com.br and other digital channels managed by Wonder Size.

2. DATA WE COLLECT 🔍

We collect different types of data depending on how you interact with us:

  • Registration data: name, email, phone number, CPF (Brazilian taxpayer ID), address.

  • Payment data (for purchases): including encrypted credit card information.

  • Browsing data: IP address, browser type, pages visited, geolocation, date/time of access, time spent on pages.

  • Content interactions: messages sent via chat, voice, uploaded images, interactions through WhatsApp or social media.

  • Cookies and tracking data (see section 6).

  • Feedbacks, forms, surveys, and responses in campaigns.

3. PURPOSE OF DATA USE 🎯

We use your data to:

  • Process orders and provide customer support;

  • Communicate updates, campaigns, and events within the Wonder community;

  • Personalize your experience and show relevant content;

  • Perform analytics and statistics to improve our services;

  • Develop new solutions and features based on community interests;

  • Ensure platform security and prevent fraud;

  • Fulfill legal and regulatory obligations;

  • Train our proprietary AI focused on plus-size fashion, using anonymized data.

4. AI TRAINING 🤖

Wonder Size uses anonymized data to train its proprietary Artificial Intelligence.
This AI focuses on developing technological solutions that better serve the needs and preferences of plus-size women in fashion.
No identifiable personal data is used for this purpose.

5. DATA SHARING WITH THIRD PARTIES 🤝

Your data may be shared with:

  • Payment and anti-fraud platforms;

  • Hosting and infrastructure services (e.g., cloud servers);

  • Marketing and analytics partners (such as Google and Meta);

  • Technology and innovation partners (such as Microsoft and OpenAI);

  • Judicial or administrative authorities when legally required.

Some of these partners are located outside Brazil. In such cases, we follow all legal requirements to ensure your data is protected according to Brazilian standards (LGPD).

6. COOKIES AND TRACKING 🍪

We use cookies and similar technologies to:

  • Improve website performance;

  • Personalize your browsing experience;

  • Analyze behavior and optimize navigation;

  • Display more relevant ads.

You can disable cookies in your browser settings. However, this may affect some functionalities of the platform.

7. DATA STORAGE AND SECURITY 🔐

Your data is stored on secure servers with encryption, firewalls, and safety protocols.
We apply technical and administrative measures to prevent unauthorized access, loss, or leaks.

Data is retained only for as long as necessary to fulfill the purposes described in this policy or as required by law.

8. USER RIGHTS 📥

You have the right to:

  • Confirm whether your data is being processed;

  • Access your personal data;

  • Correct incomplete, inaccurate, or outdated information;

  • Request anonymization, blocking, or deletion of unnecessary data;

  • Withdraw consent at any time;

  • Request data portability, as regulated by law.

To exercise your rights, contact us at deborah@wondersize.com.br or via WhatsApp: +55 (11) 91041-6969.

9. LEGAL BASIS FOR DATA PROCESSING ⚖️

We process your data under the following legal grounds:

  • Consent, when you agree to communications or cookies;

  • Contract execution, such as processing orders;

  • Legal obligations, such as invoice issuance;

  • Legitimate interest, such as continuous improvement and fraud prevention;

  • Credit protection and user security.

10. POLICY UPDATES 🔄

We may update this Privacy Policy periodically.
Whenever significant changes occur, we will notify you via email, website banner, or other digital channels.

Last updated: July 2025

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